Privacy Policy

Last updated as of 02-24-2024

PRIVACY POLICY

Welcome to Artful Treasures! This Privacy Policy outlines how Artful Treasures (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you interact with our website, services, or make purchases from our platform (collectively referred to as the "Services"). As used in this Privacy Policy, "you" and "your" refer to you, the user of our Services, whether you are a customer, visitor to our website, or another individual whose information we collect in accordance with this Privacy Policy.

We encourage you to carefully review this Privacy Policy to understand how we handle your information. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing any of our Services.

MODIFICATIONS TO THIS PRIVACY POLICY

This Privacy Policy is subject to periodic updates as part of our ongoing effort to ensure compliance with operational, legal, or regulatory requirements, and to reflect any changes in our practices. Any revisions to this Privacy Policy will be promptly posted on the Site, with the "Last updated" date updated accordingly, and any other necessary actions will be taken in accordance with relevant laws and regulations.

HOW WE GATHER AND UTILIZE YOUR PERSONAL DATA

In order to facilitate the Services, we gather and have collected personal information about you from various channels within the past 12 months, as delineated below. The nature of the information we collect and employ varies based on your interactions with us.

Apart from the specific purposes outlined below, the information we gather about you may also be utilized to engage with you, deliver the Services, adhere to applicable legal obligations, enforce relevant terms of service, and safeguard the Services, our rights, and the rights of our users or others.

TYPES OF PERSONAL DATA WE ACQUIRE FROM OUR CUSTOMERS

The kinds of personal information we acquire about you hinge on your engagement with our Site and utilization of our Services. When we refer to "personal information," we are indicating data that identifies, pertains to, delineates, or can be connected with you. The subsequent sections delineate the categories and explicit types of personal data we gather.

Information Obtained Directly from You

The information you directly furnish to us through our Services may encompass:

  • Fundamental contact details such as your name, address, phone number, and email.
  • Order specifics including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Shopping data including the products you peruse, place in your cart, or add to your wishlist.
  • Customer service particulars incorporating the details you opt to include in communications with us, such as when dispatching a message through the Services.

Be aware that certain functionalities of the Services may necessitate you to furnish us directly with specific information about yourself. Opting not to provide this information is a choice you may make; however, it could result in your inability to utilize or access these features.

OTHER DATA WE MAY COLLECT 

We gather Usage Data through Cookies, which automatically collect details about your engagement with the Services. This includes how you access and utilize our Site and your account, encompassing device and browser information, network connection details, IP address, and other data pertaining to your interaction with the Services.

INFORMATION OBTAINED FROM EXTERNAL SOURCES

Additionally, we may receive data about you from external sources, which may include vendors and service providers acting on our behalf, such as:

  • Support companies for our Site and Services, like Shopify.
  • Payment processors who gather payment details (e.g., bank account, credit or debit card information, billing address) to process your transactions and fulfill your orders as per our agreement with you.
  • When you visit our Site, open or interact with emails we send, or engage with our Services or advertisements, we, or our affiliated third parties, may automatically gather specific details using online tracking methods like pixels, web beacons, software developer kits, third-party libraries, and cookies.


Any data acquired from third parties will be handled in accordance with this Privacy Policy. We bear no responsibility for the accuracy of information provided by third parties and disclaim liability for any third-party policies or practices. For further details, please refer to the section below, Third-Party Websites and Links.

HOW WE USE YOUR PERSONAL INFORMATIO

- **Service Provision:** We utilize your personal data to deliver the Services, including processing payments, fulfilling orders, sending notifications related to your account and transactions, managing your account, arranging shipping, and facilitating returns and exchanges.
- **Marketing and Advertising:** Your personal information is employed for marketing and promotional activities, such as sending marketing communications via email, text message, or postal mail, and displaying advertisements for products or services. This helps us tailor our Services and advertising to better suit your needs.
- **Security and Fraud Prevention:** We employ your personal information to identify, investigate, or address potential fraudulent, illegal, or malicious activities. It's essential to safeguard your account credentials; please refrain from sharing your username, password, or access details. Should you suspect any compromise to your account, please notify us promptly.
- **Communication:** Your personal data aids us in providing customer support and enhancing our Services. This aligns with our commitment to responsiveness, delivering effective services, and maintaining a strong business relationship with you.

COOKIE USAGE 🍪

Our Site employs Cookies, as is common with many websites. For detailed information regarding the Cookies utilized to operate our store with Shopify, please refer to https://www.shopify.com/legal/cookies. Cookies enhance and refine our Site and Services by recalling your actions and preferences. They also facilitate analytics, aiding us in comprehending user engagement with the Services, which aligns with our goal of administering, enhancing, and optimizing the Services. Additionally, we may authorize third parties and service providers to utilize Cookies on our Site to enhance the customization of services, products, and advertisements across our Site and other platforms.



In order to facilitate the Services, we gather and have collected personal information about you from various channels within the past 12 months, as delineated below. The nature of the information we collect and employ varies based on your interactions with us.

Apart from the specific purposes outlined below, the information we gather about you may also be utilized to engage with you, deliver the Services, adhere to applicable legal obligations, enforce relevant terms of service, and safeguard the Services, our rights, and the rights of our users or others.

TYPES OF PERSONAL DATA WE ACQUIRE FROM OUR CUSTOMERS

The kinds of personal information we acquire about you hinge on your engagement with our Site and utilization of our Services. When we refer to "personal information," we are indicating data that identifies, pertains to, delineates, or can be connected with you. The subsequent sections delineate the categories and explicit types of personal data we gather.

Information Obtained Directly from You

The information you directly furnish to us through our Services may encompass:

  • Fundamental contact details such as your name, address, phone number, and email.
  • Order specifics including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Shopping data including the products you peruse, place in your cart, or add to your wishlist.
  • Customer service particulars incorporating the details you opt to include in communications with us, such as when dispatching a message through the Services.

Be aware that certain functionalities of the Services may necessitate you to furnish us directly with specific information about yourself. Opting not to provide this information is a choice you may make; however, it could result in your inability to utilize or access these features.

OTHER DATA WE MAY COLLECT 

We gather Usage Data through Cookies, which automatically collect details about your engagement with the Services. This includes how you access and utilize our Site and your account, encompassing device and browser information, network connection details, IP address, and other data pertaining to your interaction with the Services.

INFORMATION OBTAINED FROM EXTERNAL SOURCES

Additionally, we may receive data about you from external sources, which may include vendors and service providers acting on our behalf, such as:

  • Support companies for our Site and Services, like Shopify.
  • Payment processors who gather payment details (e.g., bank account, credit or debit card information, billing address) to process your transactions and fulfill your orders as per our agreement with you.
  • When you visit our Site, open or interact with emails we send, or engage with our Services or advertisements, we, or our affiliated third parties, may automatically gather specific details using online tracking methods like pixels, web beacons, software developer kits, third-party libraries, and cookies.


Any data acquired from third parties will be handled in accordance with this Privacy Policy. We bear no responsibility for the accuracy of information provided by third parties and disclaim liability for any third-party policies or practices. For further details, please refer to the section below, Third-Party Websites and Links.

HOW WE USE YOUR PERSONAL INFORMATIO

- **Service Provision:** We utilize your personal data to deliver the Services, including processing payments, fulfilling orders, sending notifications related to your account and transactions, managing your account, arranging shipping, and facilitating returns and exchanges.
- **Marketing and Advertising:** Your personal information is employed for marketing and promotional activities, such as sending marketing communications via email, text message, or postal mail, and displaying advertisements for products or services. This helps us tailor our Services and advertising to better suit your needs.
- **Security and Fraud Prevention:** We employ your personal information to identify, investigate, or address potential fraudulent, illegal, or malicious activities. It's essential to safeguard your account credentials; please refrain from sharing your username, password, or access details. Should you suspect any compromise to your account, please notify us promptly.
- **Communication:** Your personal data aids us in providing customer support and enhancing our Services. This aligns with our commitment to responsiveness, delivering effective services, and maintaining a strong business relationship with you.

COOKIE USAGE 🍪

Our Site employs Cookies, as is common with many websites. For detailed information regarding the Cookies utilized to operate our store with Shopify, please refer to https://www.shopify.com/legal/cookies. Cookies enhance and refine our Site and Services by recalling your actions and preferences. They also facilitate analytics, aiding us in comprehending user engagement with the Services, which aligns with our goal of administering, enhancing, and optimizing the Services. Additionally, we may authorize third parties and service providers to utilize Cookies on our Site to enhance the customization of services, products, and advertisements across our Site and other platforms.

WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES UNDER SUCH CIRCUMSTANCES:

  • Engaging vendors for services like IT management, payment processing, and customer support.
  •  Collaborating with business and marketing partners, like Shopify, to offer services and promotions. Partners operate under their own privacy policies.
  • Disclosing information as per your direction or consent, such as for shipping products or social media integrations.
  • Sharing within our corporate group for business interests.
  • During business transactions like mergers, bankruptcy, or legal obligations such as responding to subpoenas and protecting our services and users' rights.

We refrain from utilizing or sharing sensitive personal data to deduce traits about you.

If you post reviews or other content on our platform, it becomes public and accessible to all users. We cannot guarantee the privacy or security of your shared information, nor control how others use it. We are not liable for the accuracy or misuse of any disclosed information or content from third parties.

THIRD-PARTY WEBSITES:
Our website may link to third-party sites. Review their privacy policies. We aren't accountable for their privacy or security. Your information shared on public platforms may be seen by others.


REGARDING CHILDREN’S DATA: 
Our services aren't for children. We don't knowingly collect kids' data. Parents can contact us to delete their child's information. As of now, we don't knowingly share or sell personal info of individuals under 16.

SECURITY AND DATA RETENTION: 
No security measures are foolproof. We can't guarantee perfect security. Information sent to us may not be secure during transit. Avoid using unsecure channels for sensitive info. We retain your data based on account maintenance, legal requirements, and other factors.

YOUR LEGAL RIGHTS:
Depending on your location, you may have certain rights regarding your personal information. These rights may not always apply and we may decline requests as allowed by law.

  • Access/Know: Request access to your personal information and how we use it.
  • Delete: Ask us to delete your personal data.
  • Correct: Request corrections to inaccurate information.
  • Portability: Obtain a copy of your data and request its transfer to a third party in certain cases.
  • Restriction: Ask us to stop or restrict processing your data.
  • Withdraw Consent: If we rely on consent, you can withdraw it.
  • Appeal: If we decline your request, you can appeal by replying to our denial.
  • Communication Preferences: Opt out of promotional emails anytime. You may still receive non-promotional emails about your account or orders.


COMPLAINTS:

• Contact us if you have complaints about how we handle your data.
• You may have the right to appeal our decision or lodge a complaint with your local data protection authority.

INTERNATIONAL USERS:

• Your data may be transferred, stored, and processed outside your country.
• We use recognized mechanisms for data transfers from Europe to ensure adequate protection.

Should you have any questions regarding the information on Artful Treasures Privacy Policy, please do not hesitate to contact Asha via email at artfultreasures.byasha@gmail.com